Backstage Boutique Spa Hotel Zermatt Exterior photoBackstage Boutique Spa Hotel Zermatt Exterior photoBackstage Boutique Spa Hotel Zermatt Interior photo

BACKSTAGE BOUTIQUE SPA HOTEL

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From$746 /night
Check-in
27Jul
Check-out
28Jul
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Hofmattstrasse 4, Zermatt, 3920
-
Close to the Gornergrat railway
Perfect
9.1
9.6
/10
4.5
4.4
/5

The 4-star smoke-free Backstage Boutique Spa Hotel Zermatt is just 250 metres from the Hinterdorfstrasse and provides air-conditioned rooms approximately 5 minutes on foot from Matter Vispa. Located within easy reach of the cultural-natural Matterhorn Museum, this Zermatt hotel offers a Turkish steam room, a hot tub, and a sauna on site, and great access to sacred landmarks like the St. Peter's English Church, nearly a 5-minute ride away.

Location

The hotel is near the entertainment district of Zermatt and only 1.8 km from the scenic Gorner Gorge. The Stellisee stands in the immediate vicinity of the Backstage Boutique Spa Zermatt.

Nature lovers might as well enjoy the vicinity to Mattertal, which is about a 10-minute drive away. Also, the accommodation is only 1.3 km from the Forest Fun-Park Zermatt, and Zermatt train station is located 700 metres away.

Well-connected to many sights, the Backstage Boutique Spa is steps away from Vispa bus stop.

Rooms

The air-conditioned rooms at this Zermatt hotel are furnished with a stone fireplace and hardwood flooring, and include Wi-Fi and a flat-screen TV with satellite channels. Also, there is a private safe, a mini fridge bar provided. A sauna, a hot tub, and a shower, along with comforts such as bathrobes and towels, are featured in the private bathrooms. The rooms also look onto the mountain.

Eat & Drink

Food options for dinner are available at one of 2 on-site restaurants. Guests can enjoy the lounge bar on premises. Situated around a 5-minute drive from Backstage Boutique Spa Hotel, the restaurant Walliserkanne offers a Swiss menu.

Leisure & Business

A heated swimming pool and a massage treatment will guarantee a truly relaxing experience. If you like active lifestyle, the property offers a tennis court, along with snowboarding, snow skiing, and hiking on site. A wellness area is sure to make for an excellent stay.

“This hotel certainly has an artistic vision, and the sensory spa delivers more than the usual wellness treatments; plus, there's even a Michelin-starred restaurant for an exceptional dining experience. Its design embraces a unique style created by Heinz Julen, positioning it near major attractions and ski lifts. For a Zermatt stay with creative flair, this is where it's at.”
Hotel logo
James DavidEditor-in-Chief at 5starhotels

Choose your preferred room category

Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
  • Deluxe Double Room Matterhorn View
    2 persons
    27 m²
    1 King-size bed
    Air conditioning
    Balcony
  • Cube-Loft
    2 persons
    42 m²
    1 King-size bed
    Air conditioning
    Balcony
  • Cozy Art Double Room
    2 persons
    22 m²
    1 King-size bed
    Air conditioning
    Balcony
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Check-in/ Check-out

Hotel amenities and facilities

Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Safe deposit box
  • VIP check-in/ -out
  • Concierge desk
  • Pets allowed
  • Security
  • Luggage storage
  • Locker room
  • Ski storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Ski school
  • Hiking
  • Cycling
  • Tennis court

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Pet amenities available
  • Housekeeping
  • Ski equipment hire
  • Laundry
  • Ski pass vendor
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Cots

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Night club
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Back massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • CD player
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

At Backstage Boutique Spa Hotel, dining transcends the ordinary with two exceptional venues crafted for flavorful evenings. Guests can indulge in distinctive culinary offerings by a celebrated chef, complemented by a serene terrace for relaxed alfresco dining and a cozy café for morning delights.
Backstage Boutique Spa Hotel Zermatt Restaurant photo
Backstage Boutique Spa Hotel Zermatt Restaurant photo
Backstage Boutique Spa Hotel Zermatt Restaurant photo

After Seven by Florian Neubauer

Creative fine dining
Ambiance
Elegantly designed with an intimate atmosphere, perfect for special occasions or romantic dinners.
Key Offerings
Experience an exquisite menu crafted by acclaimed chef Florian Neubauer, showcasing seasonal ingredients and artistic presentations.
Reservation
Recommended
Dinner only, open from 19:30 to 21:00, Tuesday to Saturday.

Diner's Club

Gourmet dining
Ambiance
An inviting dining room that blends sophistication with comfort, ideal for social gatherings or quiet meals.
Key Offerings
Enjoy a diverse array of flavor-infused dishes, delicately prepared to highlight culinary techniques and premium ingredients.
Reservation
Recommended
Dinner only, open from 19:30 to 22:00, Tuesday to Saturday.

Location

Hofmattstrasse 4, Zermatt, 3920
Explore Zermatt
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Matterhorn Museum
Matterhorn Museum
5 minutes' walk
Zermatt's local history and culture showcased through fascinating exhibits and artifacts.
Gorner Gorge
Gorner Gorge
5 minutes' drive
A stunning natural gorge with walkways and viewpoints, perfect for photography and nature walks.
Forest Fun-Park Zermatt
Forest Fun-Park Zermatt
5 minutes' drive
An adventure park featuring obstacle courses and zip lines, ideal for thrill-seekers of all ages.
Kapelle Winkelmatten
5 minutes' drive
A quaint chapel offering stunning views, peaceful surroundings, and a touch of local spirituality.
Hiking at Sunnegga
30 minutes walking
Scenic hiking trails with breathtaking views and opportunities for picnicking and photography.
Skiing at Schwarzsee Paradise
10 minutes' drive
Thrilling skiing experiences with slopes for all levels, rentals available nearby.
Wellness Spa Treatments
1 minute walking
Relaxation options available at the hotel's spa for rejuvenating treatments and therapies.
Manud Cafe/bar
1 minute walking
Casual cafe with a cozy atmosphere, known for its delicious coffee and fresh pastries.
Pizzeria Ristorante Molino
2 minutes' walk
Italian pizzeria offering authentic wood-fired pizzas and a family-friendly environment.
Walliserkanne
2 minutes' walk
Traditional Swiss cuisine with a warm atmosphere; reservations recommended for popular times.
Zermatt's Nightlife Venues
10 minutes' walk
Vibrant bars and clubs offering live music and a lively atmosphere for a fun night out.
St. Peter's English Church
5 minutes' walk
A serene place of worship open for all, often hosting concerts and community events.
Getting around
  • City Centre
    Zermatt 3 min  ·  200 m
  • Airports
    Sion (SIR) 116 min  ·  76.9 km
    Agno (LUG) 243 min  ·  161.7 km
  • Train
    Zermatt railway station 4 min  ·  300 m
    Train 2 min  ·  100 m
  • Bus
    Bus stop 18 min  ·  11.7 km
Curious about special pre-booking offers?
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Check Rates
Property information and rules
Check-in
from 15:00-22:30
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in public areas for free.
Breakfast
At the hotel Backstage Boutique Spa guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese
Year renovated:
2011
Number of rooms:
19

Reviews and Ratings

Insights and feedback shared by past guests
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the hotel's central location, just a short walk from the train station, and the Matterhorn views from the balcony are particularly memorable. The rooms are well-equipped, often featuring tea/coffee facilities and fireplaces, plus some found the lighting a bit complex. The breakfast receives high marks for its variety, while the spa stands out with its unique concept and heated outdoor pool. It should be noted that the wellness area may seem dated to some guests.
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Review score
Based on 304 verified reviews
8.9 /10
Great
93 %
Recommend
Location
9.7/10
Staff
9.6/10
Value for money
8.3/10
Free WiFi
8.5/10
Pros
Central location
Unique styling
Exceptional service
Included spa
Amazing cocktails
Cons
Cumbersome furniture
Ant swarm
Tiny bathrooms
Guest reviews
based on 304 reviews
8.9/10
based on 771 reviews
9.1/10
Eileen from Ireland
Family with children
Deluxe Selection Double Room
4 nights in November 2025
|
Reviewed: December 20, 2025
9.4/10

Really good Stay with Great Amenities

helpful staff fresh options
I was grateful for the hotel staff's assistance. The breakfast selection featured an array of fresh items. I especially loved the fruit options. The spa's unique concept contributed to a relaxing experience and I found it a highlight of my stay.
The hotel's layout presented some navigational challenges. I experienced some difficulties finding my way around, especially with the elevators. It made moving between different areas a bit confusing.
Rooms
9/10
The room design included a loft bed and a separate area. It had bunk beds. This arrangement was unique and suited our family's needs well. I liked the creative use of space.
Service
10/10
The reception staff was very friendly and professional. Dimi was especially helpful during check-in. I reminded me of they worked efficiently to make my arrival smooth. The staff was EXCELLENT.
Location
9/10
The hotel's location was convenient. I had a short walk from the train station. The proximity to the station was beneficial upon arrival and departure. I could easily walk there.
Facilities
9/10
The spa area featured both indoor and outdoor options. I noticed the warm and clean pool. The sauna offered wonderful views. This added to the relaxing experience.
Dining
10/10
Breakfast included a great selection of fresh food and fruits. The service during breakfast was attentive. The staff ensured that everything was well-stocked. I appreciated their attention to detail.
0 Helpful
|
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FAQs
About Backstage Boutique Spa Hotel
What is the distance from Backstage Boutique Spa Hotel to Gornergrat railway?
The hotel is within a 10-minute walk from Gornergrat railway.
What are the check-in and check-out times at Backstage Boutique Spa Hotel?
Check-in is from 15:00 and check-out is by 11:00.
Is there ski access available at Backstage Boutique Spa Hotel?
The hotel provides ski equipment rental, ski passes, and direct access to nearby slopes.
What dining options are available at Backstage Boutique Spa Hotel?
The on-site Michelin-starred restaurant After Seven by Ivo Adam offers exceptional dining options.
What amenities can guests expect in their rooms at Backstage Boutique Spa Hotel?
Rooms feature air conditioning, a flat-screen TV, a minibar, bathrobes, and private balconies.
How far is Backstage Boutique Spa Hotel from the nearest airport?
The hotel is 80 km from Sion Airport.
What breakfast options are available at Backstage Boutique Spa Hotel?
A continental breakfast is available for an additional charge of 25 CHF.
Which nearby restaurants can guests visit from Backstage Boutique Spa Hotel?
Nearby dining options include Pizzeria Ristorante Molino, Ristorante Vieux-Valais da Nico, and Cafe Serac, all within 0.5 km.
Does Backstage Boutique Spa Hotel offer any entertainment options?
Guests can enjoy an in-house cinema showcasing a variety of films.
What unique features does Backstage Boutique Spa Hotel offer?
The hotel features seven sensory cubes designed for immersive wellness experiences.
Is there a pool at Backstage Boutique Spa Hotel?
The hotel has both an outdoor swimming pool and a heated pool available year-round.

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