Backstage Boutique Spa Hotel * Michelin-Star Dining & Spa

Backstage Boutique Spa & Lifestyle Hotel Zermatt Exterior photo

Backstage Boutique Spa & Lifestyle Hotel Zermatt Interior photo

Key details

About the Hotel

Hofmattstrasse 4, Zermatt, 3920

Close to the Gornergrat railway

Perfect

9.2

9.6

/10

4.5

4.4

Loved by Backstage Boutique Spa & Lifestyle Hotel guests

Cute staff

Calming spa

Tastefully furnished rooms

Delicious breakfast

Cozy atmosphere

"The Sky & Stars Suite on the top floor with glass roof and views of and the Matterhorn is amazing!"

Justin from South Africa

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"And the spa - themed on the seven days of creation - was miraculous unto itself."

fllglobetrotter from United States

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"The room was amazing, with views of the Matterhorn and staff were always helpful."

Darren

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Offering access to The Matterhorn Mountain, which is nearly a 25-minute walk away, the 4-star Backstage Boutique Spa & Lifestyle Hotel Zermatt features a nightclub and a sundeck. Staying at this Zermatt hotel, guests discover the ski area only 350 metres from the cultural-natural Matterhorn Museum.

Location

The hotel is nestled near the entertainment district of Zermatt and fairly close to Hinterdorfstrasse. The Backstage Zermatt is also located merely 5 minutes on foot from Stellisee.

Nature lovers might as well enjoy proximity to Mattertal, located 3.3 km away. You can easily find Forest Fun-Park Zermatt in proximity to the accommodation.

Vispa bus stop, offering a direct link to the city attractions and main places, is a mere 5 minutes on foot from this Zermatt hotel.

Rooms

The Backstage has 19 rooms with a balcony and a sitting area. A flat-screen TV with satellite channels and a DVD player along with a mini-bar are provided. Air conditioning are featured for guests' comfort. The deluxe bathrooms include a sauna, a hot tub, and a shower, as well as comforts like bathrobes and towels. They offer views of the valley.

Eat & Drink

Food options for dinner are available at one of 2 on-site restaurants. Offering Swiss meals, Walliserkanne is situated only a few steps from Backstage Boutique Spa & Lifestyle Hotel.

Leisure & Business

Guests are welcome to relax by a heated pool and have a back massage. In the surroundings you can practise snowboarding, snow skiing, and hiking. Such spa facilities as a Turkish steam room, a hot tub, and a sauna are available on site.

“This hotel certainly has an artistic vision, and the sensory spa delivers more than the usual wellness treatments; plus, there's even a Michelin-starred restaurant for an exceptional dining experience. Its design embraces a unique style created by Heinz Julen, positioning it near major attractions and ski lifts. For a Zermatt stay with creative flair, this is where it's at.”

James DavidEditor-in-Chief at 5starhotels

Location: Perfect

9.7/10Review score

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Highlights from guests

Spa & LeisureCreation Reimagined

The spa is based on the seven days of creation. There are floatation pools and a large outdoor hot tub.

Carlos from Spain

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DiningBreakfast Abundance

The breakfast buffet has both variety and quality. Freshly squeezed orange juice is available, and omelets are made to order.

Mei from China

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Room FeaturesArtsy Elegance

The rooms offer artistic details and unique design features. Some rooms have Matterhorn views from the balcony.

Jürgen from Austria

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BathroomLuxurious Soak

The suite featured a free-standing bath. Enjoyed thick, luxurious towels and robes after a relaxing soak.

Jane from Canada

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Choose your preferred room category

Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers

Deluxe Double Room Matterhorn View
2 persons
27 m²
1 King-size bed
Air conditioning
Balcony
room details
Cube-Loft
2 persons
42 m²
1 King-size bed
Air conditioning
Balcony
room details
Cozy Art Double Room
2 persons
22 m²
1 King-size bed
Air conditioning
Balcony
room details

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Calendar with prices and room availability

Search your travel dates to view current prices and available rooms

Hotel amenities and facilities

Each 5 star hotel provides luxury amenities designed for comfort and memorable stays

Facilities: Perfect

9.2/10Review score

General

No smoking on site
Free Wi-Fi in public areas
Safe deposit box
VIP check-in/ -out
Concierge desk
Pets allowed
Security
Luggage storage
Locker room
Ski storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Ski school
Hiking
Cycling
Tennis court

Guest Parking

No parking available.

Services

Paid airport shuttle
Pet amenities available
Housekeeping
Ski equipment hire
Laundry
Ski pass vendor
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Cots

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Night club
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Back massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

At Backstage Boutique Spa Hotel, dining transcends the ordinary with two exceptional venues crafted for flavorful evenings. Guests can indulge in distinctive culinary offerings by a celebrated chef, complemented by a serene terrace for relaxed alfresco dining and a cozy café for morning delights.

Backstage Boutique Spa & Lifestyle Hotel Zermatt Restaurant photo

After Seven by Florian Neubauer

Creative fine dining

Ambiance

Elegantly designed with an intimate atmosphere, perfect for special occasions or romantic dinners.

Key Offerings

Experience an exquisite menu crafted by acclaimed chef Florian Neubauer, showcasing seasonal ingredients and artistic presentations.

Reservation

Recommended

Dinner only, open from 19:30 to 21:00, Tuesday to Saturday.

Diner's Club

Gourmet dining

Ambiance

An inviting dining room that blends sophistication with comfort, ideal for social gatherings or quiet meals.

Key Offerings

Enjoy a diverse array of flavor-infused dishes, delicately prepared to highlight culinary techniques and premium ingredients.

Reservation

Recommended

Dinner only, open from 19:30 to 22:00, Tuesday to Saturday.

Backstage Boutique Spa & Lifestyle Hotel Location

Hofmattstrasse 4, Zermatt, 3920

Map view

City landmarks

Landmark

The Matterhorn

2 km

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

1.21 km

Landmark

Sunnegga

2.43 km

Landmark

Gorner Gorge

1.79 km

Theme Park

Forest Fun-Park Zermatt

1.27 km

Beach

Leisee

2.06 km

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

1.62 km

Ski Area

Wolli park for beginners Sunnegga

2.56 km

Garden

Ricola Herb Garden

2.08 km

Garden

Dossen Glacier Garden

3.21 km

Landmark

Zmutt Glacier

2.95 km

Landmark

Zmutt

2.93 km

Bridge

Hangebrucke

3.21 km

Church

Kapelle Riffelberg "Bruder Klaus"

3.37 km

Beach

Grunsee

3.45 km

Landmark

Kapelle Mutt

2.92 km

Nearby

Museum

Matterhorn Museum

350 m

Cemetery

Mountaineer's Cemetery

390 m

Church

St Peter's English Church

240 m

Bridge

Photopoint Kirchbrucke bridge

340 m

Church

Parish Church of St. Mauritius

390 m

Bahnhofstrasse

Walk of Climb

240 m

Stellisee 3920 Zermatt

Stellisee

110 m

Hinterdorfstrasse 25

Hinterdorfstrasse

220 m

Hohbalmen

280 m

Castor Mountain

280 m

Seilerwiesenstrasse 9

Obere Matten playground no. 1

320 m

Murmeli Brunnen

240 m

Triftbachstrasse 7

Bergfuhrerdenkmal

290 m

Denner Partner

430 m

Restaurants

Walliserkanne

110 m

32 Bahnhofstrasse

Pizzeria Ristorante Molino

140 m

Bahnhofstrasse 52 3920 Zermatt

Manud Cafe/bar

10 m

Hofmattstrasse 4

Pollux

70 m

Bahnhofstrasse 28 3920 Zermatt

Ristorante Vieux-Valais da Nico

90 m

Hofmattstrasse 16

China Garden

80 m

Bahnhofstrasse 18

Cafe Serac

50 m

Hofmattstrasse 7

Baeckerei

60 m

Bahnhofstrasse 28

Derby

90 m

22 Bahnhofstrasse

Vegistube

70 m

Bahnhofstrasse 28

Restaurant Pinte

70 m

Bahnhofstrasse 28 Hotel Pollux

Explore Zermatt

Local Highlights

Matterhorn Museum

5 minutes' walk

Zermatt's local history and culture showcased through fascinating exhibits and artifacts.

Gorner Gorge

5 minutes' drive

A stunning natural gorge with walkways and viewpoints, perfect for photography and nature walks.

Forest Fun-Park Zermatt

5 minutes' drive

An adventure park featuring obstacle courses and zip lines, ideal for thrill-seekers of all ages.

Kapelle Winkelmatten

5 minutes' drive

A quaint chapel offering stunning views, peaceful surroundings, and a touch of local spirituality.

Hiking at Sunnegga

30 minutes walking

Scenic hiking trails with breathtaking views and opportunities for picnicking and photography.

Skiing at Schwarzsee Paradise

10 minutes' drive

Thrilling skiing experiences with slopes for all levels, rentals available nearby.

Wellness Spa Treatments

1 minute walking

Relaxation options available at the hotel's spa for rejuvenating treatments and therapies.

Manud Cafe/bar

1 minute walking

Casual cafe with a cozy atmosphere, known for its delicious coffee and fresh pastries.

Pizzeria Ristorante Molino

2 minutes' walk

Italian pizzeria offering authentic wood-fired pizzas and a family-friendly environment.

Walliserkanne

2 minutes' walk

Traditional Swiss cuisine with a warm atmosphere; reservations recommended for popular times.

Zermatt's Nightlife Venues

10 minutes' walk

Vibrant bars and clubs offering live music and a lively atmosphere for a fun night out.

St. Peter's English Church

5 minutes' walk

A serene place of worship open for all, often hosting concerts and community events.

Getting around

City Centre
Zermatt 3 min · 200 m
Airports
Sion (SIR) 116 min · 76.9 km
Agno (LUG) 243 min · 161.7 km
Train
Zermatt railway station 4 min · 300 m
Train 2 min · 100 m
Bus
Bus stop 18 min · 11.7 km

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Check Rates

Property information and rules

Check-in

from 15:00-22:30

Check-out

from 07:00-11:00

Guest Parking

No parking available.

Internet

Wireless internet is available in public areas for free.

Breakfast

You can start your day with a full breakfast, which costs CHF 25.0 per person.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Portuguese

Year renovated:

2011

Number of rooms:

Reviews and Ratings

Insights and feedback shared by past guests

Review summary

Based on recent reviews

Guests consistently praise the hotel's central location, just a short walk from the train station, and the Matterhorn views from the balcony are particularly memorable. The rooms are well-equipped, often featuring tea/coffee facilities and fireplaces, plus some found the lighting a bit complex. The breakfast receives high marks for its variety, while the spa stands out with its unique concept and heated outdoor pool. It should be noted that the wellness area may seem dated to some guests.

Review score

Based on 1 verified review

9.4 /10

Perfect

100%

Recommend

Location

9.7/10

Staff

9.7/10

Free Wi-Fi

8.2/10

Value for money

8.5/10

Pros

Central location

Unique styling

Exceptional service

Included spa

Amazing cocktails

Cons

Cumbersome furniture

Ant swarm

Tiny bathrooms

Eileen from Ireland

Family with children

Deluxe Selection Double Room

4 nights in November 2025

Reviewed: December 20, 2025

9.4/10

Really good Stay with Great Amenities

helpful staff fresh options

I was grateful for the hotel staff's assistance. The breakfast selection featured an array of fresh items. I especially loved the fruit options. The spa's unique concept contributed to a relaxing experience and I found it a highlight of my stay.

The hotel's layout presented some navigational challenges. I experienced some difficulties finding my way around, especially with the elevators. It made moving between different areas a bit confusing.

Rooms

9/10

The room design included a loft bed and a separate area. It had bunk beds. This arrangement was unique and suited our family's needs well. I liked the creative use of space.

Service

10/10

The reception staff was very friendly and professional. Dimi was especially helpful during check-in. I was like they worked efficiently to make my arrival smooth. The staff was EXCELLENT.

Location

9/10

The hotel's location was convenient. I had a short walk from the train station. The proximity to the station was beneficial upon arrival and departure. I could easily walk there.

Facilities

9/10

The spa area featured both indoor and outdoor options. I noticed the warm and clean pool. The sauna offered wonderful views. This added to the relaxing experience.

Dining

10/10

Breakfast included a great selection of fresh food and fruits. The service during breakfast was attentive. The staff ensured that everything was well-stocked. I appreciated their attention to detail.

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FAQs

About Backstage Boutique Spa & Lifestyle Hotel

Which landmarks are closest to the Backstage Boutique Spa & Lifestyle Hotel?

Guests of the Backstage Boutique Spa & Lifestyle Hotel can visit Hinterdorfstrasse (<strong>5 minutes' stroll</strong> from the accommodation), or the cultural-natural Matterhorn Museum placed 10 minutes' walk away.

Should we expect an airport shuttle to bring us to Backstage Boutique Spa & Lifestyle Hotel?

Bus shuttle is one of the services offered by Backstage Boutique Spa & Lifestyle Hotel. Please inform the hotel staff about your estimated arrival time.

Can we park our car at the hotel?

Guests of the hotel can take advantage of parking.

At what time can I check-out at the 4-star Backstage Boutique Spa & Lifestyle Hotel?

You can check out of the 4-star Backstage Boutique Spa & Lifestyle Hotel from 07:00 till 11:00.

What payment methods are available in the 4-star Backstage Boutique Spa & Lifestyle Hotel?

At the 4-star Backstage Boutique Spa & Lifestyle Hotel, guests can pay using Visa, Mastercard, and American Express as well as other payment methods.

What kinds of rooms does the hotel offer?

The hotel offers such room types as Queen Suite, Cosy Queen Room, and Deluxe Queen Room.

Is there free internet in the 4-star Backstage Boutique Spa & Lifestyle Hotel?

Yes, at the 4-star Backstage Boutique Spa & Lifestyle Hotel Wi-Fi is provided for free.

Does the staff at the Backstage Boutique Spa & Lifestyle Hotel speak any foreign languages?

Yes, the staff of the Backstage Boutique Spa & Lifestyle Hotel will help you in German, Italian, Spanish, English, and Portuguese.

Does the hotel offer rental services?

Guests will be able to rent cars directly from the hotel.

Which facilities are provided in the 4-star Backstage Boutique Spa & Lifestyle Hotel?

Top locations of the 4-star Backstage Boutique Spa & Lifestyle Hotel include a restaurant and baggage storage, whereas guests' safety will be ensured with a safety deposit box.

Do you have a pool at the Backstage Boutique Spa & Lifestyle Hotel?

Yes, the Backstage Boutique Spa & Lifestyle Hotel features a heated pool.